RETURNS & EXCHANGES
Simple returns.
Clear expectations.
We want you to feel confident in every BAGGY purchase. Eligible items may be returned within 14 days of delivery after receiving approval from our support team.
Return eligibility
Items must meet all requirements below. Approval is required before anything is sent back.
Eligible items
- Regular-priced merchandise not marked final sale
- Unworn, unwashed, and unaltered
- Original tags and packaging remain attached
- Return request submitted within 14 days of delivery
Not eligible
- Final-sale or promotional items marked non-returnable
- Gift cards
- Items showing wear, washing, odors, damage, or alteration
- Returns sent without prior approval
How to start a return
Please do not mail an item until our support team has confirmed the next steps.
Email support
Send your order number, item name, and reason for return to support@baggyclothing.co.
Wait for approval
Our team will review eligibility and provide the return instructions and address.
Inspection & refund
After the item arrives and passes inspection, the approved refund is issued to the original payment method.
Frequently Asked Questions
Everything you need to know before sending something back.
How long do I have to return my order?
You have 14 days from the date your order is delivered to submit a return request.
What condition must my items be in?
Items must be unworn, unwashed, unaltered, and free from odors or damage, with the original tags and packaging intact.
How do I start a return?
Email support@baggyclothing.co with your order number, the item you wish to return, and the reason. Wait for approval and return instructions before shipping.
Will I receive a refund or store credit?
Approved returns are refunded to the original payment method after inspection. Your bank or payment provider may require additional time to post the funds.
Who pays for return shipping?
Customers are responsible for return shipping unless the item arrived damaged, defective, or incorrect. Original shipping charges are not refundable unless required by applicable law.
What if my return does not meet the requirements?
Items that are worn, washed, altered, missing tags, damaged after delivery, or sent without approval may be declined and returned to the sender.
What if I received a damaged or incorrect item?
Contact us within 7 days of delivery. Include your order number and clear photos of the item, packaging, shipping label, and issue so we can review it quickly.
Can I exchange an item for another size?
Availability cannot be guaranteed. Contact support with your order number and preferred size; our team will confirm the available options.
My package was undeliverable or the address was wrong. What now?
Email us as soon as possible. Once a parcel is with the carrier, redirection cannot be guaranteed and additional shipping charges may apply.
Are shipping or customs delays covered by the return policy?
We will assist with available tracking information, but carrier disruptions, customs processing, and delays outside our control do not change the return window after confirmed delivery.
Damaged or incorrect item
Send your order number plus photos of the product, packaging, shipping label, and issue. We will arrange the appropriate next step after review.
Email support@baggyclothing.co →Shipping & address issues
Check your delivery address carefully at checkout. Carrier redirection, customs processing, and transport delays cannot always be controlled once an order ships.
Track your order →Ready to start a return?
Review the requirements above, then email our team with your order details.
START A RETURN